Transform Your Life with Crystal Clear Clarity

1. Service Agreement

By engaging Crystal Clear Journeys' services, you agree to participate actively in the coaching process and complete assigned exercises and activities.

2. Coaching Relationship

Our coaching relationship is a professional partnership. Coaches provide guidance, support, and accountability but clients are responsible for their own decisions and actions.

3. Confidentiality

All information shared during coaching sessions is strictly confidential and will not be disclosed to third parties without written consent.

4. Payment Terms

Payment is due at the time of booking. Refunds are available within 30 days of initial session if not satisfied with our services.

5. Cancellation Policy

Sessions can be rescheduled with 24-hour notice. Late cancellations may result in session forfeiture.

6. Limitation of Liability

Crystal Clear Journeys provides coaching services and is not responsible for outcomes resulting from client decisions or actions.

7. Professional Standards

Our coaches adhere to International Coach Federation (ICF) ethical guidelines and professional standards.

1. Information We Collect

We collect personal information including name, email, phone number, and information you provide during coaching sessions and intake forms.

2. How We Use Your Information

Your information is used to provide coaching services, communicate about sessions, send relevant resources, and improve our services.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties except as required by law or with your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

6. Cookies and Tracking

Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences in your browser settings.

7. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-0147.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors interact with our website.

Preference Cookies: Remember your settings and preferences.

3. Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics and marketing purposes.

5. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy.

6. Updates to Cookie Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated date.

1. Legal Basis for Processing

We process personal data based on legitimate interests for providing coaching services and with your consent for marketing communications.

2. Your GDPR Rights

Right to Access: Request copies of your personal data.

Right to Rectification: Correct inaccurate personal data.

Right to Erasure: Request deletion of your personal data.

Right to Restrict Processing: Limit how we use your data.

Right to Data Portability: Transfer your data to another service.

Right to Object: Object to processing of your personal data.

3. Data Protection Officer

Contact our Data Protection Officer at [email protected] for GDPR-related inquiries.

4. Data Retention

We retain personal data only as long as necessary for providing services and meeting legal obligations.

5. International Transfers

If we transfer data outside the EU, we ensure appropriate safeguards are in place to protect your information.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority.

1. Copyright Respect

Crystal Clear Journeys respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices.

2. Filing a DMCA Notice

To file a copyright infringement claim, send a written notice including:

• Identification of the copyrighted work

• Location of infringing material on our site

• Your contact information

• Statement of good faith belief

• Statement of accuracy under penalty of perjury

• Physical or electronic signature

3. DMCA Agent

Send DMCA notices to:

DMCA Agent
Crystal Clear Journeys
425 Park Avenue, Suite 2100
New York, NY 10022
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification following DMCA procedures.

5. Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights.